FAQ

Payer customers

Here are the most frequently asked questions for you that already is up and running and is using Payer’s payment solutions.

How do I log in to the customer portal ?

The easiest way to log in is to click Log in in the footer. 

How do I contact you if I experience a major disturbance in my service?

Send us a text message (SMS). Send the message to +46 (0) 70 861 43 95 containing information about the disturbance as well as contact information. For other questions, please contact us at teknik@payer.se (for technical questions) or kundtjanst@payer.se (for other questions)

I want to speak directly to costumer service

Please write to us: kundtjanst@payer.se and we will get back to you as fast as we can. Normally within a few hours during a business day.

Support

Telephone support

Monday- Friday                9 – 17

Holidays                             closed

Contact

Support:                             Send email 

Sales:                                   08- 20 83 70

 

Support