FAQ
Payer customers
Here are the most frequently asked questions for you that already is up and running and is using Payer’s payment solutions.
How do I log in to the customer portal ?
The easiest way to log in is to click Log in in the footer.
How do I contact you if I experience a major disturbance in my service?
Send us a text message (SMS). Send the message to +46 (0) 70 861 43 95 containing information about the disturbance as well as contact information. For other questions, please contact us at teknik@payer.se (for technical questions) or kundtjanst@payer.se (for other questions)
I want to speak directly to costumer service
Please write to us: kundtjanst@payer.se and we will get back to you as fast as we can. Normally within a few hours during a business day.
Support
Telephone support
Monday- Friday 9 – 17
Holidays closed
Contact
Support: Send email
Sales: 08- 20 83 70
