Returpack – the client
Returpack is the company that, since the 1980’s, handles 88% of the deposit of recyclable bottles and cans in Sweden through a network of reverse vending machines.
Over 2 Billion containers are recycled through Returpack each year.
The Swedish population have since the 1980’s been used to receiving a paper receipt from the reversed vending machine after a recycling session. The challenge was to introduce a simple digital payout solution with as little friction as possible for the users.
The solution works in a combination of the RVM (or machine) software, a cloud based deposit back-end system, consumer facing native apps and Payer’s API Platform.
The result from the first roll-out phase on 57 bigger bulk machines showed conversion rates above 25% without any broad awareness communication about the app. Circa 20.000 app downloads has been made during the first few months.
“Payer has been very receptive to our needs and we have felt secure that they would deliver a stable and secure solution for our digital breakthrough service”
– Henric Oscarsson,
Development Lead at Returpack
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